Moira Burke
Moira Burke

Email: moir...@gmail.com

About me

I'm a Research Scientist on the Data Science team at Facebook. My Ph.D. is from the Human-Computer Interaction Institute at Carnegie Mellon University, where I was advised by Bob Kraut. I perform research that bridges computer science and social psychology, particularly large-scale computational analysis of social patterns in online communities.

The "i" in my name is silent. And I really like Brussels sprouts.

Research interests
  • Social network site use and well-being: social capital, loneliness, relationship maintenance
  • Audience awareness and context collapse
  • Social media use by teens and adults on the high-functioning end of the autism spectrum
Education
Ph.D. in Human-Computer Interaction, December 2011
Carnegie Mellon University
Dissertation: Reading, Writing, Relationships: The Impact of Social Network Sites on Relationships and Well-Being

B.A. summa cum laude in Computer and Information Science, June 2001
Donald Clark Honors College, University of Oregon, Eugene, OR
Honors and awards
  • Best Paper Awards (CHI 2014, CSCW 2013, CHI 2010, CSCW 2010, C&T 2007, Small Group Research 2010)
  • Best Paper Honorable Mention (CHI 2013)
  • Google PhD Fellowship in Human-Computer Interaction (2010)
  • Yahoo! Key Scientific Challenges Program (2010)
  • Google Anita Borg Memorial Scholarship (2010)
  • Facebook Ph.D. Fellowship Finalist (2010)
  • National Science Foundation Graduate Research Fellowship (2005)
  • AT&T Labs Graduate Research Fellowship (2005)
Peer-reviewed conference publications
  • Burke, M. and Kraut, R. (2014). Growing closer on Facebook: Changes in tie strength through site use. ACM CHI 2014: Conference on Human Factors in Computing Systems. (PDF) (Best paper award).
  • Burke, M., Kraut, R., and Marlow, C. (2013). Using Facebook after Losing a Job: Differential Benefits of Strong and Weak Ties. ACM CSCW 2013: Conference on Computer-Supported Cooperative Work. p. 1419-1430. PDF (Best paper award)
  • Bernstein, M., Bakshy, E., Burke, M., and Karrer, B. (2013). Quantifying the Invisible Audience in Social Networks. ACM CHI 2013: Conference on Human Factors in Computing Systems. (PDF) (Best paper honorable mention).
  • Burke, M., Adamic, Lada A., Marciniak, K. (2013). Families on Facebook. ICWSM 2013: AAAI Conference on Weblogs and Social Media. (PDF)
  • Wang, Y., Burke, M., and Kraut, R. (2013). Gender, Topic, and Audience Response: An Analysis of User-Generated Content on Facebook ACM CHI 2013: Conference on Human Factors in Computing Systems. (PDF soon).
  • Burke, M., Kraut, R., and Marlow, C. (2011). Social capital on Facebook: Differentiating uses and users. ACM CHI 2011: Conference on Human Factors in Computing Systems. PDF
  • Burke, M., and Settles, B. (2011). Plugged in to the community: Social motivators in online goal-setting groups. CT 2011: Fifth International Conference on Communities and Technologies. PDF
  • Burke, M., Marlow, C., and Lento, T. (2010). Social network activity and social well-being. ACM CHI 2010: Conference on Human Factors in Computing Systems, 1909-1912. PDF (Best paper award)
  • Burke, M., Kraut, R., and Williams, D. (2010). Social use of computer-mediated communication by adults on the autism spectrum. ACM CSCW 2010: Conference on Computer-Supported Cooperative Work, 425-434. PDF (Best paper award)
  • Collier, B., Burke, M., Kittur, N., and Kraut, R. (2010). Promoting good management: Governance, promotion, and leadership in open collaboration communities. International Conference on Information Systems (ICIS).
  • Burke, M., Marlow, C., and Lento, T. (2009). Feed me: Motivating newcomer contribution in social network sites. ACM CHI 2009: Conference on Human Factors in Computing Systems, 945-954. PDF
  • Burke, M., and Kraut, R. (2008). Mopping up: Modeling Wikipedia promotion decisions. ACM CSCW 2008: Conference on Computer-Supported Cooperative Work. 27-36. PDF
  • Burke, M., and Kraut R. (2008) Mind your Ps and Qs: The impact of politeness and rudeness in online communities. ACM CSCW 2008: Conference on Computer-Supported Cooperative Work. 281-284. PDF
  • Burke, M., Joyce, E., Kim, T., Anand, V., and Kraut, R. (2007). Introductions and Requests: Rhetorical Strategies That Elicit Response in Online Communities. Third International Conference on Communities & Technologies 2007. PDF (Best paper award)
  • Torrey, C., Lee, M., Burke, M. Dey, A., Fussell, S., and Kiesler, S., (2007). Connected Giving: Ordinary People Coordinating Disaster Relief on the Internet. Hawaii International Conference on System Sciences (HICSS) 2007.
  • Burke M., Amento, B., Isengard, P. (2006). Error Correction of Voicemail Transcripts in SCANMail. ACM CHI 2006: Conference on Human Factors in Computing Systems, New York: ACM. PDF (1M)
  • Burke, M., Gorman, N., Hornof, A., and E. Nilsen (2004). Banner Advertisements Hinder Visual Search and Are Ignored. ACM CHI 2004: Conference on Human Factors in Computing Systems. Extended Abstracts of ACM CHI 2004: Conference on Human Factors in Computing Systems, New York: ACM, 1139-1142. PDF (214K)
Journal publications
  • Burke, M., Kraut, R., and Joyce, E. (2010). Membership claims and requests: Conversation-level newcomer socialization strategies in online groups. Small Group Research 41(1), 4-40. http://sgr.sagepub.com/cgi/reprint/41/1/4 (Best paper award)
  • Shklovski, I., Burke, M., Kiesler, S., and Kraut, R. (2010). Technology Adoption and Use in the Aftermath of Hurricane Katrina in New Orleans. American Behavioral Scientist. http://abs.sagepub.com/cgi/reprint/53/8/1228
  • Burke, M., Hornof, A., Nilsen, E., and Gorman, N (2005). High Cost Banner Blindness: Ads Increase Perceived Workload, Hinder Visual Search, and Are Forgotten. ACM Transactions on Computer-Human Interaction 12(4), 423-445. PDF (1M)
Reviewing experience
  • ACM Conference on Human Factors in Computing Systems (CHI)
  • ACM Conference on Computer Supported Cooperative Work (CSCW)
  • ACM Symposium on User Interface Software and Technology (UIST)
  • ACM Transactions on the Web (TWEB)
  • International Journal of Human-Computer Studies (IJHCS)
  • Communications of the ACM (CACM)
Teaching experience
  • Computer-Supported Cooperative Work: Designing Online Communities (Teaching Assistant)
  • Human-Computer Interaction Methods (Teaching Assistant)
Research experience
CARNEGIE MELLON UNIVERISTY (2005 to Present)
Graduate Research Assistant
Advisor: Bob Kraut
Modeled successful interactions in online communities (Wikipedia, discussion groups).

FACEBOOK, INC. (Summer 2008 and 2009)
Research Intern
Advisors: Cameron Marlow and Tom Lento
Modeled newcomer socialization strategies associated with future content contribution to Facebook. Modeled communication patterns associated with perceived social capital and loneliness.

AT&T RESEARCH (Summer 2005)
Research Intern
Advisor: Brian Amento
Evaluated multimodal interfaces for error correction of automatically generated voicemail transcripts.

UNIVERSITY OF OREGON (2000 to 2005)
Research Intern
Advisor: Anthony Hornof, with Erik Nilsen
Investigated human attentional capacity for animation concurrent with visual search tasks.

GRAPHICS, VISUALIZATION, USABILITY CENTER: GEORGIA INSTITUTE OF TECHNOLOGY (Summer 2000)
Research Intern
Advisor: Jessica Hodgins
Analyzed play-balancing techniques in massively multi-player games.

COMPUTER GRAPHICS LAB, BROWN UNIVERSITY (Summer 1999)
Research Intern
Advisor: Nancy Pollard
Developed tools to visualize aspects of motion, such as center-of-mass position and trajectory.

UNIVERSITY OF OREGON (Summer 1998)
Programmer
Advisor: Steve Fickas
Designed and implemented Java bots in an online “office hours” environment.

Professional experience
DIGITAL SERVICES COORDINATOR, PORTLAND COMMUNITY COLLEGE LIBRARY (2002 to 2005)
Designed and maintained award-winning library website and catalog based on usability testing
Managed technology initiatives, including:
  • Nationally recognized electronic reserves system
  • IEEE-LOM compliant "learning objects" repository
  • Database cleanup and configuration for library consortium membership
Purchased and maintained two Sun Solaris 8 servers running Apache, SSL, ColdFusion, PHP
Trained technical and non-technical staff in MARC cataloging, web publishing, accessibility standards
Led workshops at national library conferences

WEB AND MULTIMEDIA DESIGNER (1997 to 2002)
http://www.thoughtcrumbs.com/portfolio
Designed websites for non-profit organizations
Conducted usability testing, card sorting, heuristic evaluation
Composed creative standalone applications and Shockwave movies in Director
Programmed dynamic content with PHP, ColdFusion, MySQL