thoughtcrumbs

Control

Tried out Blogger's new issue reporting service, Blogger Control, today. Yet another reason I'm glad to be using Pro. Nice interface: the form was easy and had options that made sense. I'd been frustrated by a simple problem in one of my previous posts -- my own error, but impossible to fix myself in Blogger. Let's see how long it takes someone to investigate the error. Think talking it up here will help?

Update: Problem resolved. It took about a day and a half, and the engineer left a nice response. My only recommendation would be to make it more clear that users will get an email when the problem's fixed. I figured Blogger had my email address somewhere in my account information, but would have liked the option to specify a different address at the time I submitted the problem. But that's pretty minor, and overall I'm happy with the service. Viva la pro!